FREQUENTLY ASKED QUESTIONS

What quality are your shirts and where are they made?
Most of our apparel are made from high-quality soft tri-blend fabric. Our products are "fair trade", "slave labor free", and "child labor free." Our commitment to a fair trade, environmentally friendly, slave-free supply chain, using only the best products – and people committed to their crafts, is at the center of every decision we make when we sell our products.

Do you wholesale your products?
Hope Inspire Love does not offer wholesale at this time.

Can I return a product I purchased?
Although our standard for quality is uncompromising, there are rare incidents when a product breaks in shipping or the product could have a defect. If you happen to receive a damaged or defective item from us, don’t worry - we’ll take care of it quickly and hassle-free! If you ever receive any order from us that does not make you 100% happy, you can return it to us and we’ll do our best to make you happy. View our return and exchange policy.

Does your apparel shrink?
Most of our apparel shrinks very little or none at all due to its tri-blend nature of the fabric. We do recommend washing your apparel in cold water and hanging them to dry to prevent any kind of shrinking.

What is your privacy policy?
Hope Inspire Love will never sell or rent your personal information to any third party. You can read our full privacy policy here.

How much does shipping cost?
We offer free shipping on all U.S. orders over $85. Shipping costs will vary depending on how much you purchase and where is the final destination. During the checkout process, you will be given the opportunity to see what your shipping costs will be before you make payment. We also offer discounts and specials throughout the year where shipping costs are reduced or free.

If I order multiple products, do they ship together in one package?
Depending on the quantity and size of the items ordered, your order could possibly be shipped in multiple packages. We try our best to package everything together.

How long does it take for my order to arrive?
Our commitment is to get your order to you in the most timely manner possible. As soon as your order goes through, we will process it and prep the products for mailing. In most cases, it takes us 24-48 hours to process your order. In some cases, orders could leave our warehouse within 5-7 days. For “Pre-Order” products, we will charge your card when the order goes through but the item(s) will not ship until the pre-order arrival date that appears on the product listing page. Domestic U.S. orders arrive between 2-5 business days after they ship, depending on your location. Please note that we ship Monday-Friday, and do not process nor ship on weekends or U.S. holidays.

Do you offer E-Gift cards?
Yes. Our E-Gift cards are delivered by email and contain instructions to redeem them at checkout. Each gift card contains a code that you will enter at checkout to apply to your order.

Product availability
We make every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product’s availability date changes.

Pricing Policy
All prices in our online store are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we must reserve the right to restrict orders of those items.

Price adjustments
We do not offer price adjustments if you purchased a product that are now on sale. We also do not offer price adjustments on shipping charges or when a sale applies to an entire order.

Discount codes and promotions
Occasionally we offer special promotions that use discount codes for percentages off of products or orders. To take advantage of these offers, all you need to do is enter your discount code at checkout. You will see a box where you can enter your discount code. If the code hasn’t expired and is valid with the items in your cart, the subtotal will adjust accordingly. Please note that percentages-off discount codes do not affect shipping or taxes. None of our discount codes are case-sensitive. Discount codes can’t be combined.

Who takes the pictures of your models/apparel?
We work with an amazing photographer, her name is Danielle Debley and she is such a great supporter of our work and ministry. If you need some amazing photos (weddings, engagements, events, etc), you can contact her on her facebook page.

Who are you and what is Hope Inspire Love?
Read more about us by viewing this page.

What bird is on your logo and what does it symbolize?
Our logo has a freedom sparrow because in biblical times, sparrows were considered as birds of very little value and Jesus used them as an illustration of Gods care for his children. God’s eye is on the sparrow - God’s care for mankind.

In Luke 12:6, Jesus says, “Are not five sparrows sold for two pennies? Yet not one of them is forgotten by God.”

Human beings and the little sparrow are part of God’s miraculous handiwork. The sparrow represents and symbolizes the concern of God for the most insignificant living things. Sparrows are tiny and have dull, bland coloring. In the Bible, this physical insignificance represents the size and importance of each soul relative to the unfathomable expanse of the universe.

The Lord chose such a common little bird to illustrate such a profound truth. Everyone and everything God created is significant and His concern for his creations are limitless. Victims of human injustice are not alone because God does care for them and through our services, we are able to reach out to them, intercede for them and provide freedom.

Our society so easily violates and exploits the rights of people, deeming victims as of little value, insignificant and lowly status — treated as commodities. A sparrow is of course of comparatively little value; and it is therefore a striking exemplification of God's providence to say that he watches even over the sparrow's fall (Matthew 10:29), God also watches over each and every one of us. God cares and loves us. We are here to help prevent, educate, restore and to awaken a new sense of dignity and self-worth.

God is watching over us, loving us and guiding each step we take.

Join us in the movement to abolish modern-day slavery and fight against human injustice, trafficking and exploitation.

Search